Privacy Policy.
This privacy policy is for the Myriad Counselling & Psychotherapy Services (also referred to ‘we, us, and our’) website and outlines what information we collect from our clients and website visitors and how we use that information. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.
What information do we collect and why do we collect it?
We collect different information both personal and non-personally identifiable depending on what service we provide to you. We need this information to provide our services to you.
Storage and Confidentiality of Client Records.
Client paper records are kept securely, and computer records are password protected. We comply with The Data Protection Act and are registered with the Information Commissioner’s Office.
Contact Forms
By filling in our enquiry forms, you freely give the following information: name, email, and any details supplied with your enquiry. When you submit information to this website via Webform, we collect the data requested in the webform to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google Mail for storage and with Zapier for data porting. Your personal information is kept private and stored securely until a time it is no longer required or has no use. We never give your personal information to any third party beyond what’s necessary to provide our service to you.
Visiting Our Website
Our website is hosted by Squarespace and uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Squarespace collects personal data when you visit this website, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses all data in a de-personalized form.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Who we share your data with
Any data you share with us is kept in the strictest confidence, we do not sell or give it to anyone out with Myriad Counselling & Psychotherapy Services. We don’t share any personally identifying information publicly or with third parties, except when required to by law.
How long we retain your data
Your data is kept for 7 years, from the final date of treatment, as recommended in The Data Protection Act.
Contact Details
If you don’t want us to process your data anymore, please contact us. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Updated: 19th October 2021.